COVID 19 – Safe to return guidelines

Here at Zermatt Keramik we take the safety and wellbeing of our staff and students very seriously and we have been working hard over the last few months to prepare the pottery to re-open. We look forward to welcoming everyone back to classes and ask that you read our
new guidelines carefully.

We have put in place many new procedures, as per government guidelines, but we kindly remind everyone that you must take responsibility for your own safety and respect the safety of others whilst on site, we cannot mitigate every risk sadly in this new era of the coronavirus. Please be assured though that
we will do everything in our power to make classes enjoyable and safe, to the best of our ability. We must all play our part for each other, with this in mind please ensure you have read, understood and accepted this risk before you attend classes or book onto a workshop. You will required to sign a disclaimer sheet to agree with our COVID regulations measure. 

  • From September 2020 all students must provide their own tools and sponges, no shared tools will be available with the exception of wooden tools such as bats and rolling pins, students must bring in your own aprons, towels for throwing and plastic for wrapping work, disposable blue hand towel
    will be available at every sink for hand drying. Plaster moulds and the slab roller can be used but each student should take the appropriate care with hand sanitising and spraying the handles of the slab roller with the provided disinfectant spray before and after use.
  • Students must only attend their designated class during term time, this is to minimize crossover between classes and open access will not be available initially.
  • There will be no coffee and tea facilities or seating area, but of course you are free to bring your own drink in a lidded cup. We also remind everyone that the restaurant/cafe will be closed until 10th December.
  • We also request that mobile phone use is limited whilst on site, if essential please disinfect your hands afterwards before returning to your pottery activities.
  • We will also be operating a culture of respect and openness, we would like everyone to feel as comfortable and safe as possible, therefore we encourage you to be able to ask someone kindly to step back if you feel uncomfortable.
  • Bank transfer is our preferred form of payment from now on, but if you can only pay with cash, please place cash into an envelope and write your name, class details and the amount on the envelope and post into the box with the date on it so that it can be left for 72 hours, before being
    handled by staff.
  • At all sinks you will find soap and disposable paper towel for hand washing and hand sanitiser will be made available and will be signposted in the pottery, we ask that everyone washes their hands with soap and water regularly.
  • We request that everyone when using the bathroom facilities spray the seat, shut the lid and spray the flushing handle with disinfectant, before and after use, which we will provide.
  • Daily cleaning procedures will be implemented on site regarding door handles and banisters, on top of our twice weekly normal cleaning routine.
  • If any student or staff member reports that they are unwell from a class group, we will follow the government guidelines that are current at the time and take advice from local health authority.
  • Regrettably, any missed classes due to illness by an individual cannot be made up or credited.

On the Day

Before entering the pottery each week, everyone will be asked to consider the following questions:

★ I have not been diagnosed with or cared for someone diagnosed with Covid 19 in the past two weeks

★ I have not shown symptoms of Covid 19 or come into “close contact” with anyone exhibiting these symptoms in the past two weeks

★ I have not travelled outside the Switzerland in the last two weeks (please inform us if you are due to travel)

★ I do not have a cough, fever, chills, shortness of breath, or loss of taste or smell

★ If I begin to show symptoms between classes I will notify you immediately

★ I will follow all posted pottery rules to keep myself, my tutor and my fellow students safe.

  • Everyone must wear a face covering whilst inside the pottery, this is for your safety and your fellow potters safety, whilst also maintaining social distancing at all times. Face coverings are not intended to protect the wearer from infection, but to stop the spread of infection by the wearer.
  • When you arrive please maintain social distancing.
  • Please then proceed inside, if you have to queue up before entering please maintain social distancing, you will find marks on the ground inside and out.
  • All visitors to the pottery must sign into the visitors book and social pass app upon entering the pottery, this includes tutors, students, artists, tradespeople and all visitors from across the site, a copy of this policy will be with the visitors book.
  • Upon entering you will be signposted to stop and disinfect your hands in the entrance, sign the visitors book and then make your way upstairs to your work station, collecting any bowls of water before you sit down, filling the work stations from the rear of the room first, whilst maintaining
    social distancing. You will be signposted to stop at certain points to allow time for the students in front of you to move into the next area, we ask for your understanding and a little patience in the beginning, whilst we all adjust to this new routine.
  • Only one person can be on the staircase at a time, going up or down.
  • Once all students are in the studio, students will need to try and remain seated and when moving around you must maintain social distancing, please make it clear to your fellow students of your intentions and your destination.
  • The studio will look slightly different, it is set out to keep all students at the required social distance, but we hope this will not affect your learning experience and your relationships with your tutor and fellow students. We also ask that the furniture and seating positions are not moved as they have been set up to keep students at the required distance apart.
  • Ventilation plays an important role in the reduction of risk, therefore we ask everyone to dress appropriately, as we will be opening windows during classes in the studio.
  • Each class will be divided up into 4 individual stations, within the class, to minimise crossover for the sharing of sinks and wedging tables. You will need to stay in this group for the term. Each half will be allocated one wedging bench and one water bowl to share.
  • When a student sits down at a wheel or workbench you will be asked to wipe over the surfaces with disinfectant spray and blue paper towel, that we will provide. You will be asked to do this again at the end of the session after normal cleaning, this way we will be sanitising the work surfaces twice, to minimise any crossover between classes and students. You may need to start clearing up a little earlier, with some coordination too. Please feel free to bring your own hand sanitiser and gloves for your own use, if you wish.
  • From November 2020 glazing will be for a limited number of students, this will need to be done with social distancing at all times and clear communications will be needed by students when moving around the buckets and using the sink, one at a time. Once finished students should wipe
    down the table and buckets using the disinfectant provided.
  • All clay and tools must be taken home after every class.
  • All work, bisc and glazed must be cleared from the shelves and damp cupboards at the end of every term, so that cleaning can take place in between terms.
  • If any student or tutor becomes unwell after attending class, we will follow the recommended government guidelines in place at the time, please see separate guidelines for reporting symptoms, which can be found on the noticeboard. Any infections will be kept in the strictest confidence and the person’s name will never be shared. Any person showing the recognised Covid 19 symptoms, must request a test immediately and then inform us of the outcome, so that we can take the appropriate steps, recommended by Swiss health authorities. You will find further information regarding, reporting symptoms, test and trace and quarantine on the noticeboard.

If you have any concerns about the guidelines above and would like to talk to us in more detail about returning, please feel free to contact us to discuss your personal circumstances.

We appreciate these new rules and guidelines will feel very alien at first, but our hope is that very quickly we will adapt to these changes and they will become second nature and of course we will regularly review these guidelines and make any changes or relax any rules, as we are advised by government guidelines.

By booking onto our classes or workshops you are agreeing to our terms and conditions as set out in this “Safe to Return Guidelines” and have read, understood and will comply with this policy. We are really looking forward to welcoming you all back.

Important Information for everyone attending classes at Zermatt Keramik

Test and Trace

If you get a positive test, will contact you to ask you to share information about any close contacts you have had just before or after you developed symptoms.

They will ask you:

1. If you have family members or other household members living with you, in line with the medical advice they must remain in self-isolation for the rest of the 14-day period from when your symptoms began.
2. If you have had any close contact with anyone other than members of your household.

They are interested in the 48 hours before you developed symptoms and the time since you developed symptoms.

Close contact means:
→ having face-to-face contact with someone (less than 1 metre away)
→ spending more than 15 minutes within 1.5 metres of someone
→ travelling in a car or other small vehicle with someone (even on a short journey) or close to them on a plane
3. If you work in – or have recently visited – a setting with other people (for example, a GP surgery, a school or a workplace)
4. They will ask you to provide, where possible, the names and contact details (for example, email address, telephone number) for the people you have had close contact with. Based on the information you provide; they will
assess whether they need to alert your contacts and ask them to self-isolate.